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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karina Nuñez

Karina Nuñez

July 1, 2024

5  out of  5
rating by Karina Nuñez
"Juanita and Brad have always assisted my family and I in our vehicle and home insurance needs. Definitely recommend! Great communication and team!"
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Paul Lawson

May 26, 2024

5  out of  5
rating by Paul Lawson
"Brad is a top-notch professional!! Highly recommend"
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Aegina Kenney

March 12, 2024

5  out of  5
rating by Aegina Kenney
"Knowledgeable and caring agency. I believe people make the mistake of taking care of their own insurance online, you need someone to help you make sure you are properly covered. Have an agent on your side."
We responded:
"Thank you so much for the review Aegina! "
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Ariel B

November 2, 2023

5  out of  5
rating by Ariel B
"I've had this agent for about a year now. I have no problems getting in and out of there if I ever need to go in. They are going extremely affordable compared to other places in Texas."
We responded:
"Thank you Ariel for the review. We are extremely excited that you have had such a great experience with our office. We look forward to serving you in the future. "
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Thomas Frye

August 11, 2021

5  out of  5
rating by Thomas Frye
"Him and his team are always happy to hear from us and are always willing to answer questions. The level of professionalism is top shelf quality."
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Shar Reh

May 3, 2021

5  out of  5
rating by Shar Reh
"Great consumer service"
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Patti Stroh

April 1, 2021

5  out of  5
rating by Patti Stroh
"Brad Spinks offered excellent customer service. Received a great rate for auto and home insurance"
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James Shafer

June 17, 2020

5  out of  5
rating by James Shafer
"Brad is awesome! Saved us money and better coverage. Thanks Brad."
We responded:
"James, so glad we could get you a better deal on your Home and Auto Insurance! Looking forward to a long-term business relationship. We are here to help Life go right! Thanks again."
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Erika Watkins

June 2, 2020

1  out of  5
rating by Erika Watkins
"The only reason i stayed with brad so long was because my credit wasn't good enough to get anything better. In the 9 years i have been with this agent i have only heard from and actually seen Brad twice. Other wise i have always had to deal with one of the office ladies, and they were not very helpful. They would tell you whatever you wanted to hear but never actually do anything. So needless to say i switched to geico for half the price and 3 times the coverage."
We responded:
"Essentia, Sorry for your experience and review of my agency. However, when I tried to find you in our system it does not pull you up. If you were just a driver on somebody else's policy I would still be able to pull you up in our system. Having said that, I am in the office Monday - Friday and available evenings and weekends by appointment. Every customer of my agency has access to my cell phone and is more than welcome to call me 24/7. My staff is fully licensed and very capable to handle our customers needs. They have over 25 years combined experience in insurance sales & service. If you would like to discuss your specific review, please feel free to call me at 806-379-7773. I would be more than happy to meet with you anytime. Thank you, Brad."
Profile photo of Ryan Kuxhausen

Ryan Kuxhausen

August 19, 2019

5  out of  5
rating by Ryan Kuxhausen
"My wife and I sat down with Brad to go over our existing coverage with a different carrier. Brad was very informative and helped us get even better coverage for less. At the time, State Farm even had some policies other companies hadn't yet rolled out. We highly recommend Brad Spinks!"
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Thomas Glover

February 28, 2019

5  out of  5
rating by Thomas Glover
"Great person to work with! Brad always ensures that his clients are properly insured for when tragedy strikes."
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Jasen Shreiner

February 27, 2019

5  out of  5
rating by Jasen Shreiner
"Brad takes great care of his clients. He is thourogh and informantive. Great guy to do business with!"
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Nathan Davis

June 25, 2013

2  out of  5
rating by Nathan Davis
"Customer service here is terrible. When you ask a question you cant get a straight answer. Not to mention they cant even take payments like they are supposed to."
We responded:
"Nathan, I am sorry you had a bad experience from our office. I always ask our customers to call me anytime with questions or concerns regarding their insurance needs. Looking back to see what the issue was, I am unable to find your name or any accounts with your name on them in our office. Please feel free to call my office and ask for me. I would be happy to discuss any questions you have regarding your post, and apologize if we made a mistake. Brad"